Lived here for close to a year. They keep the sidewalks and parking lots cleared of snow (as best can be expected in Wyoming, but someone's running the snow plows before sun-up most of the time so you can get to work). The maintenance was very fast, sometimes the same day. The maintenance guys were very friendly and good at their job. They actually have renovation crews out a lot, doing updates on the apartments between tenants, but they didn't make too much noise, either.
My apartment was clean and everything was in good working order when I moved in, and since I kept it that way I got my deposit back when I moved out. They pro-rated the last month of my move out, as well, and that covered the (understandably) mandatory carpet cleaning cost.
Neighbors were good too, lots of Air Force families, obviously. I liked the Halloween and Christmas lights a few people put up, and that the Apartments were pretty relaxed about people's patio decorations (as long as they weren't too much).
There was a breed restriction on the type of dog you could have, but that being said, 90% of the dogs were also very friendly.
The office was fine with you walking in during work hours with whatever issue, and always seemed friendly to me.
I never had an issue with porch pirates or otherwise feeling unsafe walking to the mail boxes or gym.
When I lived there, Amazon/UPS/FedEx varied from noon to night, but the US Mail runs around 5pm to 6pm.
I think you get the value of the cost, and would recommend them if you work in town. It's a 10-15 minute drive to basically anywhere inside the City of Cheyenne itself.